University of Illinois Urbana-Champaign

Exploring Cultural Competency in Academic Libraries

Ely, Eric

Content Files
paper_72.pdf

Permalink

https://hdl.handle.net/2142/108784

Description

Title
Exploring Cultural Competency in Academic Libraries
Author(s)
Ely, Eric
Issue Date
2020-10-13
Keyword(s)
  • Academic libraries
  • Cultural competency
  • Higher education
  • Professional development
Date of Ingest
2020-10-09T16:55:24Z
Abstract
As institutions of higher education in the United States become increasingly diverse it is imperative that academic librarians demonstrate cultural competence to best serve all students. In this works in progress poster, I explore what cultural competency looks like in practice at academic libraries. Conceptualizing cultural competency as a spectrum, and as abilities one continually strives to improve, the present work considers professional development and training opportunities in the professional lives of academic librarians and staff. Interview data from three academic librarians and one academic library staff member provided insight into how these individuals engage with diverse students in all aspects of their work. Additionally, interviews with a library director and head of public services provided insight into institutional and organizational level engagement with diversity, inclusion and cultural competency. Content analysis of the interview transcripts examines three themes: difference and diversity, engagement with students and professional development opportunities. This work discusses these themes utilizing Montiel-Overall’s (2009) cultural competency framework for library and information professionals and the American Library Association’s (2012) Diversity Standards: Cultural Competency for Academic Librarians. This works in progress poster also includes a discussion of the challenges in conducting qualitative research given the effects of COVID-19 and how the research project was altered because of the ongoing pandemic.
Series/Report Name or Number
  • Academic Libraries
  • Continuing Education
  • Critical Librarianship
Type of Resource
text
Genre of Resource
Conference Poster
Permalink
http://hdl.handle.net/2142/108784

Owning Collections

ALISE 2020 Works-in-Progress Showcase PRIMARY