University of Illinois Urbana-Champaign

Resistance to technology: Some examples from the health care delivery systems

Levy, Allan H.

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https://hdl.handle.net/2142/1113

Description

Title
Resistance to technology: Some examples from the health care delivery systems
Author(s)
Levy, Allan H.
Issue Date
1980
Keyword(s)
  • Health Care --Automation
  • Resistance to technology
Abstract
Understanding why people don't like something is like understanding why the dog didn't bark in the night. One is often looking for objections unspoken, fears unexpressed and concerns concealed. It is the purpose of this paper to attempt to explore some of the factors that are at work when radical changes are introduced into a new setting. I will try to separate problems that arise from changes we introduce from those that derive from external factors. Finally, I will consider some of the ways by which we cannot only overcome the resistance that we meet in users, but take advantage of it by extracting from it important information on improving the system.
Publisher
Graduate School of Library Science. University of Illinois at Urbana-Champaign.
Series/Report Name or Number
Clinic on Library Applications of Data Processing (17th : 1980)
ISSN
0069-4789
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/1113
Sponsor(s)/Grant Number(s)
Supported in part by a training grant from the National Library of Medicine, U.S. Public Health Service (NLM 07011).
Copyright and License Information
Copyright owned by Copyright 1980 Board of Trustees of the University of Illinois

Owning Collections

1980: Public Access to Library Automation PRIMARY
17th Clinic on Library Applications of Data Processing (1980). Edited by J.L. Divilbiss.