Measuring the effectiveness of digital inclusion approaches

Ogbo, Erezi Ruth; Ha, Heonuk; Galperin, Hernan; Bar, François

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https://hdl.handle.net/2142/113753 Copy

Description

Title

Measuring the effectiveness of digital inclusion approaches

Author(s)

• Ogbo, Erezi Ruth
• Ha, Heonuk
• Galperin, Hernan
• Bar, François

Issue Date

2022-02-28

Keyword(s)

• Digital Inclusion
• Broadband
• Affordability
• Adoption
• Means-tested programs

Abstract

Expanding access to quality, affordable broadband is an urgent national priority and billions of dollars in new investments are in the pipeline for infrastructure deployment and adoption, including $65B in the infrastructure bill recently passed by the U.S. Senate and pending before the House of Representatives. The literature review to date reveals that despite many existing and new initiatives at the federal, state, and local level, over 76 million Americans remained unconnected or underconnected (connected through a smartphone data plan only) in the first quarter of 2021, most of whom lived in low-income households. This study aims to analyze existing broadband affordability programs and to propose recommendations about how best to connect low-income households sustainably to high-speed Internet services they can afford and use for today’s online activities. To meet the research goal, this study will apply a mixed methods framework to identify and analyze case studies that illustrate best practices and challenges. The cost-effectiveness and efficiency of the programs will be evaluated, and representative stakeholders of these programs will be interviewed.

Publisher

iSchools

Type of Resource

Other

Language

eng

Permalink

http://hdl.handle.net/2142/113753

Copyright and License Information

Copyright 2022 is held by Erezi Ruth Ogbo, Heonuk Ha, Hernan Galperin, and François Bar. Copyright permissions, when appropriate, must be obtained directly from the authors.

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