The broad subject of this article is how online searching (as a special form
of information retrieval) can usefully be viewed as a problem-solving
process. This is not an especially new idea. Several writers have taken this
general position including Linda Smith (1976, 1980), Marcia Bates (1979a,
1979b), Don Swanson (1977, 1979, 1986), and the author (Harter 1984a,
1984b, 1986). However, this discussion will focus on a particular aspect of
the identification of useful classes of heuristics for online searching. These
ideas are not only interesting and significant from a theoretical point of
view, but also because of their implications for education and training, for
how librarians view end user searching of online catalogs and other
in-house systems, and for the design of expert systems for online searching.
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Series/Report Name or Number
Clinic on Library Applications of Data Processing (24th : 1987)
ISSN
0069-4789
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/1176
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