Digital Services for Older Adults during the COVID-19 Pandemic: A Systematic Literature Review

Ruihan, Zhao; Jiawei, Zhang; Yi, Chen

Permalink

https://hdl.handle.net/2142/122827 Copy

Description

Title

Digital Services for Older Adults during the COVID-19 Pandemic: A Systematic Literature Review

Author(s)

• Ruihan, Zhao
• Jiawei, Zhang
• Yi, Chen

Issue Date

2024-03-20

Keyword(s)

• Digital Services
• COVID-19
• Older Adults
• Systematic Literature Review

Abstract

The COVID-19 pandemic presented older adults around the world with unprecedented challenges to their mental and physical health and quality of life. The increasing adoption of digital services is a promising solution to bridge the digital divide and promote inclusion. This study assesses the impact of such services on older adults during the COVID-19 pandemic, through a systematic literature review. It used the Web of Science (WOS) to search for papers from January 2020 to May 2023, and found 62 studies that met the inclusion criteria. During the pandemic,digital services for older adults encompassed access to life-related information, healthcare, online support interventions via social media, and digital literacy and skill enhancement programs. These services were grouped into four distinct impact dimensions: physical health, mental health, digital social participation, and quality of life. Finally, the study offers guidance on digital services for older adults, suggests future research directions and methodologies, and explains practical implications.

Publisher

iSchools

Series/Report Name or Number

iConference 2024 Proceedings

Type of Resource

Other

Language

eng

Handle URL

https://hdl.handle.net/2142/122827

Copyright and License Information

Copyright 2024 is held by Zhao Ruihan, Zhang Jiawei and Chen Yi. Copyright permissions, when appropriate, must be obtained directly from the authors.

Owning Collections