University of Illinois Urbana-Champaign

Patron Perception of Research Consultation by Human Librarian – Version 1

Feng, Yali; Bahureksa, Lindsay

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https://hdl.handle.net/2142/128902

Description

Title
Patron Perception of Research Consultation by Human Librarian – Version 1
Author(s)
  • Feng, Yali
  • Bahureksa, Lindsay
Issue Date
2025-07-18
Keyword(s)
  • research consultation
  • library assessment
  • academic library
  • library services
  • user experience
Date of Ingest
2025-07-18T10:44:18-05:00
Abstract
This scale assesses patrons’ perceptions of the quality of research consultations provided by human librarians. It focuses on five key aspects of delivery: listening, understanding, needs recognition, clarity in response, and encouragement of researcher growth. Respondents rate each item on a 5-point Likert scale from “Not at all” to “Extremely.”
Type of Resource
text
Language
eng
Copyright and License Information
CC-BY-NC-SA

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