University of Illinois Urbana-Champaign

You Want Me To Do WHAT? Lessons Learned from Mary Ellen Bates and the Special Library Trenches

Barnes, Laura L.

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https://hdl.handle.net/2142/13789

Description

Title
You Want Me To Do WHAT? Lessons Learned from Mary Ellen Bates and the Special Library Trenches
Author(s)
Barnes, Laura L.
Issue Date
2009
Keyword(s)
  • Special libraries -- Management
  • Libraries -- Customer service
Abstract
Essay about customer service and reference in special libraries.
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/13789
Copyright and License Information
copyright 2009, Laura L. Barnes

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Staff Presentations and Publications - Illinois Sustainable Technology Center PRIMARY
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