University of Illinois Urbana-Champaign

Generative AI-ChatGPT’s impact in health science libraries

Adegboye, Moyosore; Vaidhyam, Sneha; Huang, Kuo-Ting

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https://hdl.handle.net/2142/130752

Description

Title
Generative AI-ChatGPT’s impact in health science libraries
Author(s)
  • Adegboye, Moyosore
  • Vaidhyam, Sneha
  • Huang, Kuo-Ting
Issue Date
2024-10-16
Keyword(s)
  • Generative AI
  • ChatGPT
  • Library services
  • Health Science Librarians
  • Artificial intelligence
  • Information needs
  • Academic libraries
  • Library technology systems
Abstract
This study explores the integration of ChatGPT into library services, as well as the perceived benefits and challenges associated with its utilization. Through qualitative research methods, including semi-structured interviews with eleven health science librarians, insights were gained. The findings highlighted the challenge of building trust in the reliability and accuracy of ChatGPT, emphasizing the need for evaluation, monitoring, and addressing data privacy concerns. Integrating generative AI ChatGPT into library systems was found to enhance efficiency and assist patrons, but technical challenges such as glitches and downtime were reported. Librarians recognized the importance of caution and transparency when delivering ChatGPT-generated results to patrons. Balancing efficiency with accuracy and security emerged as a critical consideration. This study contributes to our understanding of the integration of generative AI in health science librarianship, providing insights that can inform future research and guide practical implementations in this field.
Publisher
Association for Library and Information Science Education
Series/Report Name or Number
Proceedings of the ALISE Annual Conference, 2024
Type of Resource
text
Genre of Resource
  • Conference Paper
  • Presentation
Language
eng
Handle URL
https://hdl.handle.net/2142/130752
DOI
https://doi.org/10.21900/j.alise.2024.1659
Copyright and License Information
  • Copyright 2024 Moyosore Adegboye, Sneha Vaidhyam, Kuo-Ting Huang
  • This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License (https://creativecommons.org/licenses/by-sa/4.0/).

Owning Collections

Proceedings of the ALISE Annual Conference: ALISE 2024 PRIMARY
The Ethics and Evolution of Truth and Information