University of Illinois Urbana-Champaign

Service Science in iSchools

Lyons, Kelly A.

Content Files
KLyons-final-submitted-iConference-service-science-ischools.pdf

Permalink

https://hdl.handle.net/2142/14946

Description

Title
Service Science in iSchools
Author(s)
Lyons, Kelly A.
Issue Date
2010-02-03
Keyword(s)
  • Service science
  • iSchools
  • impact
  • research
  • education
Date of Ingest
2010-02-22T17:49:54Z
Abstract
In this paper, we argue that the discipline of service science, in search of an academic home, is ideally situated within an iSchool curriculum and research community. We describe the features and expectations of the emerging field of service science and the skills identified as important for service scientists, and compare them to the features and expectations of iSchools along with skills important for information professionals. We present results of a systematic review of iSchool universities by identifying which faculties, schools or departments in those universities are pursuing courses, programs, and research in service science and demonstrate that most of the effort today is taking place from within business schools or engineering departments. We then discuss the opportunities, impact, and benefits of situating service science research and education programs within iSchools, thereby arguing why iSchools provide an ideal environment for the study of service science.
Type of Resource
text
Genre of Resource
Conference Paper / Presentation
Permalink
http://hdl.handle.net/2142/14946

Owning Collections

iConference 2010 Papers PRIMARY
Conference Papers