University of Illinois Urbana-Champaign

You Look Like You're Looking for the Bathroom?: An In-depth Look Into Patron Services At The Krannert Center For Performing Arts

Barney, John; Mariano, Tracy; Ng, Michelle; Yoo, Christopher

Content Files
Final Report.pdf
Research Proposal Final.pdf
Research Proposal Rough Draft.pdf

Permalink

https://hdl.handle.net/2142/1889

Description

Title
You Look Like You're Looking for the Bathroom?: An In-depth Look Into Patron Services At The Krannert Center For Performing Arts
Author(s)
  • Barney, John
  • Mariano, Tracy
  • Ng, Michelle
  • Yoo, Christopher
Issue Date
2006-05-15
Keyword(s)
  • Performance/Expressive Culture
  • Krannert Center
  • Administration/Services
Date of Ingest
2007-09-02T18:11:28Z
Abstract
This project investigates the Patron Services within the Krannert Center and the history behind the establishment of the center, including the founders and the mission. On the basis of literature research and interviews, the authors find that the Patron Services’ handbook is the foundation of their activity system and contains information regarding their mission, the rules, and information about the center. The handbook and other textual tools used by the employees of Patron Services could be beneficial for employees to exceed at the job. However, many of them do not take advantage of their handbook and some have never even opened it. Minimal changes and reorganization can make the handbook more appealing. Training can also be conducted in new ways to give employees incentives for reading through the manuals.
Type of Resource
text
Genre of Resource
Essay
Permalink
http://hdl.handle.net/2142/1889

Owning Collections

University Units and Institutional Transformation PRIMARY
Projects in this collection explore institutional growth and change as seen in the histories and practices of university units and programs.