University of Illinois Urbana-Champaign

Using vignettes to study conflict management practices in enterprise architecture initiatives

Zhang, Guangxuan; Purao, Sandeep

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https://hdl.handle.net/2142/39091

Description

Title
Using vignettes to study conflict management practices in enterprise architecture initiatives
Author(s)
  • Zhang, Guangxuan
  • Purao, Sandeep
Issue Date
2013-02
Keyword(s)
  • conflict management
  • enterprise architecture
  • Vignette
  • information organization
  • qualitative data analysis
Abstract
This note presents an ongoing effort to study conflict management practices in EA initiatives. We suggest an adaptation of the vignette technique to collect data and describe how it was used as part of an exploratory study. The analysis so far reveals four conflict management practices – avoiding, dominating, compromising, and transforming. We describe situations in which the four practices were used, investigate some of the intricacies revealed by the vignettes and elaborate on the potential for using vignettes to study conflict management practices.
Publisher
iSchools
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/39091
DOI
https://doi.org/10.9776/13258
Copyright and License Information
Copyright © 2013 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.

Owning Collections

iConference 2013 notes PRIMARY