University of Illinois Urbana-Champaign

Causes and Dynamics of User Frustration in an Academic Library

Saracevic, T.; Shaw, Jr., W.M.; Kantor, P.B.

Content Files
crl_38_01_7_opt.pdf

Permalink

https://hdl.handle.net/2142/39496

Description

Title
Causes and Dynamics of User Frustration in an Academic Library
Author(s)
  • Saracevic, T.
  • Shaw, Jr., W.M.
  • Kantor, P.B.
Issue Date
1977-01
Date of Ingest
2013-01-30T22:33:36Z
Publisher
Association of College and Research Libraries. American Library Association
ISSN
  • Print ISSN: 0010-0870
  • Electronic ISSN: 2150-6701
Type of Resource
text
Genre of Resource
Article
Language
eng
Permalink
http://hdl.handle.net/2142/39496
Copyright and License Information
Copyright 1977 Association of College & Research Libraries, a division of the American Library Association. Digitized with permission. Issued with a Creative Commons Attribution-Non Commercial License (CC BY-NC).

Owning Collections

College and Research Libraries 38 (1) January 1977 PRIMARY