University of Illinois Urbana-Champaign

Complaint handling in the library

Robinson, William C.

Content Files
gslisoccasionalpv00000i00166_ocr.txt
gslisoccasionalpv00000i00166.pdf
gslisoccasionalpv00000i00166_tei.xml

Permalink

https://hdl.handle.net/2142/3927

Description

Title
Complaint handling in the library
Author(s)
Robinson, William C.
Issue Date
1984
Keyword(s)
  • Libraries and readers
  • Consumer complaints
  • Libraries -- Public relations.
Date of Ingest
2008-03-15T16:29:26Z
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Series/Report Name or Number
Occasional papers (University of Illinois at Urbana-Champaign. Graduate School of Library and Information Science) ; no. 166 (Dec. 1984)
ISSN
0276-1769
Type of Resource
text
Genre of Resource
Working / Discussion Paper
Language
eng
Permalink
http://hdl.handle.net/2142/3927
Copyright and License Information
Copyright 1984 Board of Trustees University of Illinois.

Owning Collections

Occasional Papers - School of Information Sciences PRIMARY
Papers focused on varied aspects of librarianship