Complaint handling in the library

Robinson, William C.

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https://hdl.handle.net/2142/3927 Copy

Description

Title

Complaint handling in the library

Author(s)

Robinson, William C.

Issue Date

1984

Keyword(s)

• Libraries and readers
• Consumer complaints
• Libraries -- Public relations.

Date of Ingest

2008-03-15T16:29:26Z

Publisher

Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.

Series/Report Name or Number

Occasional papers (University of Illinois at Urbana-Champaign. Graduate School of Library and Information Science) ; no. 166 (Dec. 1984)

ISSN

0276-1769

Type of Resource

text

Genre of Resource

Working / Discussion Paper

Language

eng

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http://hdl.handle.net/2142/3927

Copyright and License Information

Copyright 1984 Board of Trustees University of Illinois.

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