Mapping the topography of the evidence use terrain in assessment of U.S. higher education: a multiple case study approach

Jankowski, Natasha

Permalink

https://hdl.handle.net/2142/42316 Copy

Description

Title

Mapping the topography of the evidence use terrain in assessment of U.S. higher education: a multiple case study approach

Author(s)

Jankowski, Natasha

Issue Date

2013-02-03T19:35:08Z

Director of Research (if dissertation) or Advisor (if thesis)

Schwandt, Thomas A.

Doctoral Committee Chair(s)

Schwandt, Thomas A.

Committee Member(s)

• Ikenberry, Stanley O.
• Greene, Jennifer C.
• Cain, Timothy R.

Department of Study

Educ Policy, Orgzn & Leadrshp

Discipline

Ed Organization and Leadership

Degree Granting Institution

University of Illinois at Urbana-Champaign

Degree Name

Ph.D.

Degree Level

Dissertation

Date of Ingest

2013-02-03T19:35:08Z

Keyword(s)

• Assessment
• evidence use
• decision making
• learning outcomes
• Accountability
• transparency
• storytelling

Abstract

Institutions of higher education in the United States operate within a climate of accountability and transparency where they are constantly asked to provide evidence of institutional effectiveness and quality assurance to multiple stakeholders, but little is known about how institutions actually use evidence of student learning to improve. This study examined the terrain of evidence use by exploring what the process of “use” looks like within institutions and how it unfolds; how evidence is constructed for “use” in claims regarding improvement or accountability; and if conceptual frameworks exist within the assessment literature to study such “use.” Two sites were purposefully selected as nationally recognized institutions where evidence of student learning was being used to improve performance. Data were collected via interviews, webscans, and document review from both institutions over a five month period. The study found that individuals within the institutions engaged in the use of assessment data through telling evidence-based stories which involved using evidence in support of claims or arguments about improvement or accountability as told through stories designed to persuade a specific audience. The study presents evidence-based storytelling as a complex, interactive process involving individual cognition and organizational structures that is contrasted with problem-solving models of use more regularly found within assessment literature.

Graduation Semester

2012-12

Permalink

http://hdl.handle.net/2142/42316

Copyright and License Information

Copyright 2012 Natasha Jankowski

Owning Collections