Interaction skills and the modern supervisor

Calabrese, Richard

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https://hdl.handle.net/2142/529 Copy

Description

Title

Interaction skills and the modern supervisor

Author(s)

Calabrese, Richard

Issue Date

1979

Keyword(s)

• Library personnel management
• Human resources
• Supervision
• Communication skills

Date of Ingest

2007-04-10T16:01:04Z

Abstract

The responsibilities of modern supervisors have been expanded to include planning, operating and controlling the production and personnel functions of their departments. Supervisors also have a strong voice in decision-making, job design, job analysis, and quality control among their own staff. Personnel responsibilities have been extended to include training, counseling and managing the development of workers. Supervisors perform all these functions within an organizational, economic and social context. Regardless, however, of the supervisor's tasks, organizational skills and awareness of the interrelationships of human, organizational and social factors, unless he is able to model and utilize sophisticated communication skills when interacting with his staff, he is likely to be inefficient in maintaining optimum production and service. The purpose of this paper, therefore, is to discuss the application of the general principles of communication to the specific context of employee supervision in libraries.

Publisher

Graduate School of Library Science, University of Illinois at Urbana-Champaign

Series/Report Name or Number

Allerton Park Institute (34th : 1978)

ISSN

0536-4604

Type of Resource

text

Genre of Resource

Conference Paper / Presentation

Language

en

Permalink

http://hdl.handle.net/2142/529

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