University of Illinois Urbana-Champaign

"Item Sampling in Service Quality Assessment Surveys to Improve Response Rates and Reduce Respondent Burden: The ""Libqual+rtm Lite"" Randomized Control Trial (Rct)"

Kyrillidou, Martha

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3406768.pdf
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Owning Collections

Graduate Dissertations and Theses at Illinois PRIMARY
Graduate Theses and Dissertations at Illinois
Dissertations and Theses - Information Sciences
Dissertations and theses from the School of Information Sciences