University of Illinois Urbana-Champaign

Introduction to Library Trends 49 (4) Spring 2001: Measuring Service Quality

Kyrillidou, Martha; Heath, Fred M.

Permalink

https://hdl.handle.net/2142/8366

Description

Title
Introduction to Library Trends 49 (4) Spring 2001: Measuring Service Quality
Author(s)
  • Kyrillidou, Martha
  • Heath, Fred M.
Issue Date
2001
Keyword(s)
  • Libraries User satisfaction.
  • Libraries Evaluation.
  • Libraries Quality control.
  • Libraries Standards.
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign
ISSN
0024-2594
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/8366
Copyright and License Information
Copyright 2001 Board of Trustees University of Illinois.

Owning Collections

Library Trends 49 (4) Spring 2001: Measuring Service Quality PRIMARY
Library Trends 49 (4) Spring 2001: Measuring Service Quality. Edited by Martha Kyrillidou and Fred M. Heath.