University of Illinois Urbana-Champaign

Psychometric Properties of Scores from the Web-Based LibQUAL+ Study of Perceptions of Library Service Quality

Cook, Colleen; Thompson, Bruce

Content Files
librarytrendsv49i4d_opt.pdf

Permalink

https://hdl.handle.net/2142/8369

Description

Title
Psychometric Properties of Scores from the Web-Based LibQUAL+ Study of Perceptions of Library Service Quality
Author(s)
  • Cook, Colleen
  • Thompson, Bruce
Issue Date
2001
Keyword(s)
  • Libraries User satisfaction.
  • Libraries Evaluation.
  • Libraries Quality control.
  • Libraries Standards.
Date of Ingest
2008-05-22T20:23:48Z
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign
ISSN
0024-2594
Type of Resource
text
Genre of Resource
Article
Language
en
Permalink
http://hdl.handle.net/2142/8369
Copyright and License Information
Copyright 2001 Board of Trustees University of Illinois.

Owning Collections

Library Trends 49 (4) Spring 2001: Measuring Service Quality PRIMARY
Library Trends 49 (4) Spring 2001: Measuring Service Quality. Edited by Martha Kyrillidou and Fred M. Heath.