Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries
Hiller, Steve
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https://hdl.handle.net/2142/8375
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Title Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries Author(s) Hiller, Steve Issue Date 2001 Keyword(s) Libraries User satisfaction. Libraries Evaluation. Libraries Quality control. Libraries Standards. Date of Ingest 2008-05-22T20:23:55Z Publisher Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign ISSN 0024-2594 Type of Resource text Genre of Resource Article Language en Permalink http://hdl.handle.net/2142/8375 Copyright and License Information Copyright 2001 Board of Trustees University of Illinois.
Owning Collections
Library Trends 49 (4) Spring 2001: Measuring Service Quality. Edited by Martha Kyrillidou and Fred M. Heath.
