University of Illinois Urbana-Champaign

Evaluating Reference Services in the Electronic Age

Whitlatch, Jo Bell

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Owning Collections

Library Trends 50 (2) Fall 2001: Technological Advances in Reference: A Paradigm Shift? PRIMARY
Library Trends 50 (2) Fall 2001: Technological Advances in Reference: A Paradigm Shift? Edited by Evelyn L. Curry.