The Contributions of Support and Information From Work and Non -Work Others to Employees' Creative Performance
Madjar, Nora Yossif
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https://hdl.handle.net/2142/84518
Description
Title
The Contributions of Support and Information From Work and Non -Work Others to Employees' Creative Performance
Author(s)
Madjar, Nora Yossif
Issue Date
2002
Doctoral Committee Chair(s)
Oldham, Greg R.
Department of Study
Business Administration
Discipline
Business Administration
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Business Administration, Management
Language
eng
Abstract
This dissertation examined how other individuals, both inside and outside the workplace, influence the creative performance of employees at work. Specifically, the potential contributions to creative performance of six groups of others: supervisor, coworkers from home unit, coworkers from different units, customers/clients, family members and friends were investigated. The contribution of each group of others both as a source of support and encouragement and as a source of information and ideas to creativity were explored. The study assessed also the extent to which three potential mediators: positive mood, negative mood and cognitive stimulation explained the support-creativity and information-creativity relations. Finally, the moderating effects of a frequently examined personality dimension, openness to experience, to the support-creativity and information-creativity relations were investigated. Four hundred and fifteen employees from four organizations participated in this study. The employees completed questionnaires and their supervisors assessed the creative performance of each participating employee. The results showed that support for creativity from two of these groups (customers/clients and family members) made independent, statistically significant contributions to creative performance. That is, the more customers/clients and family members encouraged and supported an individual's creativity, the higher the person's creative performance at work. In addition, the results showed that one particular group of others---friends, influenced creativity as a source of information and ideas. Positive mood and cognitive stimulation served as complete or partial mediators of both of the significant support-creativity and information-creativity relations, while negative mood did not. Results of this study provide evidence for only marginally significant interaction effects between openness to experience and the support/information measures. The potential implications of these results for organizations interested in enhancing employee creativity are discussed.
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