The Influence of Situational Variation, Associated Attributions, and Emotions on Support Providers' Interaction Goals
MacGeorge, Erina Lynne
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https://hdl.handle.net/2142/87566
Description
Title
The Influence of Situational Variation, Associated Attributions, and Emotions on Support Providers' Interaction Goals
Author(s)
MacGeorge, Erina Lynne
Issue Date
1999
Doctoral Committee Chair(s)
Clark, Ruth Anne
Department of Study
Speech Communication
Discipline
Speech Communication
Degree Granting Institution
University of Illinois at Urbana-Champaign
Degree Name
Ph.D.
Degree Level
Dissertation
Keyword(s)
Psychology, Social
Language
eng
Abstract
Consistent with predictions, attributions provoked by situational manipulations influenced both emotional responses and communication goals. Moreover, path analyses indicated that emotion mediated the influence of attributions on communication goals in several instances. However, attributions also exerted unmediated effects on several communication goals, and emotions exerted more influence on some goals than could be explained by attributions. These results indicate that support providers do respond strategically to perceived situational variation when developing communication goals. The results also indicate the need for further research addressing the complexity of attributional and emotional influence on pro-social communication and behavior.
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