Sharing food, gathering information: the context and visibility of community information work in a crisis event

Dailey, Dharma; Robinson, John; Starbird, Kate

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https://hdl.handle.net/2142/89329 Copy

Description

Title

Sharing food, gathering information: the context and visibility of community information work in a crisis event

Author(s)

Dailey, Dharma; Robinson, John; Starbird, Kate

Issue Date

2016-03-15

Keyword(s)

• crisis informatics
• emergency response
• volunteerism
• emergent collaborations

Date of Ingest

2016-03-08T22:51:59Z

Abstract

This paper describes ICT use after a disaster, connecting the stories of various community responders and tracing their activities across sociotechnical networks. Drawing on contextual interviews and the digital record, we reveal how information work, food work, and emotional labor intersected. At the most superficial level, we find that many community responders continue to rely upon face-to-face communication and “real simple” technologies to coordinate their activities. This research also speaks to the visibility of community response work—offering a method for surfacing less visible work given the social complexities of a disaster. This approach provides a complementary perspective to research that relies solely on digital traces.

Publisher

iSchools

Series/Report Name or Number

IConference 2016 Proceedings

Type of Resource

text

Genre of Resource

Conference Paper / Presentation

Language

eng

Permalink

http://hdl.handle.net/2142/89329

DOI

https://doi.org/10.9776/16217

Copyright and License Information

Copyright 2016 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.

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