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Academic Unit

College and Research Libraries 72
School of Information Sciences 13
Publications - School of Information Sciences 12
Research publications from UIUC 11
College and Research Libraries 46 (1985) 9
College and Research Libraries 38 (1977) 8
College and Research Libraries 50 (1989) 8
Library Trends 6
College and Research Libraries 35 (1974) 5
College and Research Libraries 44 (1983) 5

Collection

Research publications from the University of Illinois at Urbana-Champaign 10
College and Research Libraries 35 (6) November 1974 5
1990: Evaluation of Public Services and Public Services Personnel 4
College and Research Libraries 38 (5) September 1977 4
College and Research Libraries 46 (6) November 1985 4
Library Trends 31 (3) Winter 1983: Current Trends in Reference Services 4
College and Research Libraries 44 (5) September 1983 3
College and Research Libraries 47 (1) January 1986 3
College and Research Libraries 48 (4) July 1987 3
College and Research Libraries 56 (6) November 1995 3

Author(s)

University of Illinois at Urbana-Champaign 9
Murfin, Marjorie E. 5
Whitlatch, Jo Bell 2
Adalian, Paul T., Jr. 1
Auld, Lawrence W.S. 1
Brown, Janet Dagenais 1
Bunge, Charles A. 1
Burford, Cary Clive 1
Constantinou, Constantia 1
Courtois, Martin P. 1

Keyword(s)

Reference services (Libraries) 7
College and university libraries/Reference services 6
Reference services/Evaluation 5
College and university Libraries/Reference services 2
Evaluation 2
Information science literature. 2
Library science Bibliography. 2
Library science literature. 2
Mutilation of books, periodicals, etc. 2
Reference services/California 2

Type of Resource

text 96

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Showing 1–30 of 97 items

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Thumbnail for National Reference Measurement: What Can It Tell Us about Staffing?

National Reference Measurement: What Can It Tell Us about Staffing?

Murfin, Marjorie E.

Thumbnail for The Performance of Professionals and Nonprofessionals in the Reference Interview

The Performance of Professionals and Nonprofessionals in the Reference Interview

Halldorsson, Egill A.; Murfin, Marjorie E.

Thumbnail for Objective Performance Measures
for Academic and Research Libraries (Book Review)

Objective Performance Measures for Academic and Research Libraries (Book Review)

Murfin, Marjorie E.

Thumbnail for Project Library Ripoff: A Study of Periodical Mutilation in a University Library

Project Library Ripoff: A Study of Periodical Mutilation in a University Library

Hendrick, Clyde; Murfin, Marjorie E.

Thumbnail for Development and testing of a reference transaction assessment instrument

Development and testing of a reference transaction assessment instrument

Murfin, Marjorie E.; Gugelchuk, Gary M.

Thumbnail for New Norms for Reference Desk Staffing Adequacy: A Comparative Study

New Norms for Reference Desk Staffing Adequacy: A Comparative Study

Rinderknecht, Deborah

Thumbnail for Patron Online Catalog Success

Patron Online Catalog Success

Thorne, Rosemary; Whitlatch, Jo Bell

Thumbnail for The Effectiveness of an Information Desk Staffed by Graduate Students and Nonprofessionals

The Effectiveness of an Information Desk Staffed by Graduate Students and Nonprofessionals

Woodard, Beth S.

Thumbnail for Gathering and using patron and librarian perceptions of question-answering success

Gathering and using patron and librarian perceptions of question-answering success

Bunge, Charles A.

Thumbnail for Research in Library Reference/Information Service

Research in Library Reference/Information Service

Lynch, Mary Jo

Thumbnail for Theft and Mutilation of Library Materials

Theft and Mutilation of Library Materials

Pedersen-Summey,Terri

Thumbnail for Using Quality Concepts to Improve Reference Services

Using Quality Concepts to Improve Reference Services

Brown, Janet Dagenais

Thumbnail for Book Theft and Book Mutilation in a Large Urban University Library

Book Theft and Book Mutilation in a Large Urban University Library

Weiss, Dana

Thumbnail for College and Research Libraries 53 (5) September 1992

College and Research Libraries 53 (5) September 1992

Submitter: Howard Ding

Thumbnail for Destruction of Knowledge: A Study of Journal Mutilation at a Large University Library

Destruction of Knowledge: A Study of Journal Mutilation at a Large University Library

Constantinou, Constantia

Thumbnail for Retrieval of Selected Serial Citations: An Analysis Through User Interviews

Retrieval of Selected Serial Citations: An Analysis Through User Interviews

Smith, Rita Hoyt; Kim, Sook-Hyun; Pepin, Theresa

Thumbnail for Library Trends 31 (3) 1983: Current Trends in Reference Services

Library Trends 31 (3) 1983: Current Trends in Reference Services

Submitter: Matthew Cordial

Thumbnail for Unobtrusive Studies and the Quality of Academic Library Reference Services

Unobtrusive Studies and the Quality of Academic Library Reference Services

Whitlatch, Jo Bell

Thumbnail for Evaluation of the Public Service Functions of Serial File Systems

Evaluation of the Public Service Functions of Serial File Systems

Hanson, Elizabeth I.; Serebnick, Judith

Thumbnail for A conservation policy statement for research libraries

A conservation policy statement for research libraries

Morrow, Carolyn Clark

Thumbnail for Good Will and Confidence

Good Will and Confidence

Johnson, Richard D.

Thumbnail for Reference Communication: Commonalities in the Worlds of Medicine and Librarianship

Reference Communication: Commonalities in the Worlds of Medicine and Librarianship

Naismith, Rachael

Thumbnail for Maybe the 55 Percent Rule Doesn't Tell the Whole Story: A User-Satisfaction Survey

Maybe the 55 Percent Rule Doesn't Tell the Whole Story: A User-Satisfaction Survey

Jardine, Carolyn W.

Thumbnail for Student Success in Using Microfiche to Find Periodicals

Student Success in Using Microfiche to Find Periodicals

Adalian, Paul T., Jr.; Rockman, Ilene F.; Rodie, Ernest

Thumbnail for Programmed instruction in librarianship : a classified bibliography of programmed texts and other materials, 1960-1974

Programmed instruction in librarianship : a classified bibliography of programmed texts and other materials, 1960-1974

Yaple, Henry M.

Thumbnail for College and Research Libraries 35 (6) November 1974

College and Research Libraries 35 (6) November 1974

Submitter: Howard Ding

Thumbnail for Additional Content

Additional Content

Submitter: Howard Ding

Thumbnail for College and Research Libraries 38 (5) September 1977

College and Research Libraries 38 (5) September 1977

Submitter: Howard Ding

Thumbnail for College and Research Libraries 50 (4) July 1989

College and Research Libraries 50 (4) July 1989

Submitter: Howard Ding

Thumbnail for Use of Nonprofessionals at Reference Desks

Use of Nonprofessionals at Reference Desks

Courtois, Martin P.; Goetsch, Lori A.

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